DELIVERY & SHIPPING POLICY
ChefsPlay official delivery policy and commitment is within (5days)-business days of order successful checkout confirmation. Once an order is received you will receive an order confirmation email to confirm that we have received your order. By the next working day our delivery team will be in touch with you via SMS or email to schedule the delivery timing. Our delivery timing is normally between 9 AM and 6 PM depending on area and customer preference, we do try to accommodate customers' delivery preferences as much as possible.
ChefsPlay commits to accept and deliver orders within the boundaries of the cities of Abu Dhabi, Al Ain, Dubai, Sharjah and Northern Emirates.
ChefsPlay offers a FREE delivery service for all orders if amount is above 150 AED for items sold by ChefsPlay or one of its suppliers.
ChefsPlay charge 15 AED delivery service fee for all orders if amount is below 150 AED for items sold by ChefsPlay or one of its suppliers.
The process of shipping the items/goods is carried out by ChefsPlay dedicated delivery team.
While purchasing Large item(s), please remember to provide us with a mobile phone number. Our dedicated delivery team will call you when they're on their way to give you an estimated time of arrival. They will deliver the item to a room of your choice.
Before ordering, remember you should first check your delivery checklist to ensure the team can deliver to your home. Please note: all delivery slots are subject to availability.